• What are the minimum specifications that I require in order to access the course?
• How do I enable JavaScript onto my browser?

• I am unable to hear audio, what should I do?

What are the minimum specifications that I require in order to access the course?

If you experience difficulties with either accessing any part of our website or our courses, it could be possible that you do not have the right downloads or plug-ins.

Or your system may not meet the minimum specifications. Visitors to our website are required to meet these minimum requirements to fully experience our site. These include:

• Netscape or Internet Explorer 4.0 browser.
• 800 x 600 screen resolution (intended for 15-inch monitors or larger).
• Monitors capable of displaying a thousands of colours or more (16-bit colour and above)
• JavaScript 1.2 enabled
• 28.8 minimum connection speed

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How do I enable JavaScript onto my browser?

To provide you with a complete user experience, this site requires JavaScript to be turned on in your browser. If you're not sure how to enable JavaScript, here are the instructions for your particular browser:

Internet Explorer 4.x and 5.x (Windows):

1. Under the Tools menu, select Internet Options.
2. In the Internet Options window, select the Security tab.
3. Within Security, select Custom Level, which will open the Security Settings window.
4. Scroll down to Active Scripting and select Enable.
5. Click OK to close the Security Settings window.
6. Then click Apply and then OK in the Internet Options window and reload your Web page.

Netscape 4.x (Windows and Macintosh)

1. Under the Edit menu, select Preferences.
2. In the Preferences window, select Advanced. Then select Enable JavaScript.
3. Then click OK and reload your Web page.

Other Browsers

If you are using another browser, please check your Browsers documentation for instructions about how to turn on JavaScript.

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I am unable to hear audio, what should I do?

In some parts of our site and on some of our courses we do offer sound capabilities. If you aren't receiving any sounds, you must firstly make sure that your machine has sound capabilities. If it does but you still cannot get the audio to operate, check the following:

• Make sure that your speakers are plugged in, turned on and that the volume is turned up.
• Go to your Control Panel, select Multimedia, and make sure your volume is turned up.

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